Qx99 Privacy Policy — Our Commitment to Protecting Your Data

Introduction General overview

Welcome to qx99.win. When you use our platform, you share certain information with us. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

We believe transparency builds the greatest trust. That is why this policy is written as simply and clearly as possible — no hidden clauses, no complex legal language, just plain and honest terms.

By using the qx99 platform, you agree to this Privacy Policy. If the policy changes, we will notify you in advance.

01 What Data We Collect

Qx99 collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.

Information You Provide Directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile number and email address
• BKash/Nagad/Rocket number or bank account details (for payments)
• Profile Picture (optional)
• What you type in the support chat

Automatically collected data:

• IP Address & Approximate Location
• Browser type, device model, and operating system
• Time spent on the platform, pages visited, and click patterns
• Cookies & Local Storage Data
• Transaction history and gaming activity logs

02 How Your Information Is Used

Qx99 uses your information for specific purposes only. Each purpose is clearly outlined in the table below:

We never sell your data to advertisers or third parties. Only necessary information is shared with our payment gateway partners, who are held to the same privacy standards as we are.

03 Cookies & Tracking Technologies

Qx99 uses cookies on its website and app. Cookies are small data files stored on your browser or device. They are used to enhance your privacy policy experience and ensure security.

Types of Cookies We Use:

• Essential Cookies: Login session maintenance and security tokens — the platform cannot function without these.
• Performance Cookies: Analyzing page load speeds and crash reports — used to improve site performance.
• Functional Cookies: Remembering language preferences and theme settings.
• Analytics Cookies: Understanding how long you spend on each page — used to improve our services.

04 Data Sharing & Third Parties

Qx99 handles your personal data with great care. In limited circumstances, some information may be shared with third parties:

• Payment processors: To complete transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC Service Provider: With authorized agencies for identity verification purposes.
• Legal Authorities: In cases of court orders or government legal demands.
• Anti-fraud agencies: Industry-standard data sharing for detecting suspicious activity.

Outside of the cases mentioned above, we do not share your data with any advertising companies, data brokers, or for any other commercial purpose. That is qx99's commitment.

05 Data Security Practices

At qx99, we follow the highest industry standards to protect your data. A privacy policy cannot just be words — every step must be backed by real technical safeguards.

• 256-Bit SSL/TLS Encryption: All communications on our website and app are encrypted.
• AES-256 Data Storage Encryption: All sensitive data stored on servers is encrypted.
• Two-Factor Authentication (2FA): OTP verification required at account login.
• Regular security audits: Penetration testing conducted by third-party providers.
• Firewall & DDoS Protection: Server-level attack prevention.
• Access Controls: Only authorized staff can access specific data.

In the event of a data security breach, we will notify affected users within 72 hours.

06 Data Retention Period

Qx99 does not store your data indefinitely. Each type of information is automatically deleted or anonymized after a set period.

Once the retention period expires, data is securely deleted and cannot be recovered.

07 Your Privacy Rights

As a qx99 user, you have full rights over your own data. You may submit any of the following requests:

08 Protection of Minors

Qx99 strictly prohibits anyone under the age of 18 from creating an account or using the platform. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• KYC documents may be requested in cases of suspected fraud.
• If an underage account is detected, it is immediately suspended and all transactions are cancelled.

09 International Data Transfers

Qx99's servers are located across multiple countries. Your data may be stored or processed outside Bangladesh. Wherever it is held, your data receives the same level of protection.

• International data protection agreements are followed for all cross-border data transfers.
• Encryption is always active regardless of server location.
• Our data centers are ISO 27001 certified or hold equivalent accreditation.

10 Policy Updates & Contact

Qx99 may update this Privacy Policy when necessary. In the event of any changes:

• At least 7 days' notice will be posted on the platform prior to any changes.
• For major changes, you will be notified via email or SMS.
• The "Last Reviewed" date at the top of the policy will be updated accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy questions or concerns, please get in touch with us. Our dedicated privacy team will process your request.